![]() To remove the BlackBerry Desktop Software with Add/Remove Programs, complete the following steps: Use Add/Remove Programs to remove the previous version. Remove the previous version of the BlackBerry Desktop Software and install the new version. Step 1 - An older version of BlackBerry Desktop Software is installed ![]() ![]() Note : InstallShield is using the installation files from the previous version of BlackBerry Desktop Software.Ĭomplete the following steps in order, if a step resolves the issue it is not necessary to complete the remaining steps: When the BlackBerry® Desktop Software is uninstalled or updated to a more current version, the following InstallShield® error message appears:Įrror 1316 A network error occurred while attempting to read from the file C:\Windows\Installer\BlackBerry Desktop Software.msi
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